James Feldman, CSP, CITE, CPIM, CPT, CPC other / prefer not to say
The Nowist™ Ensuring Shift Happens!® NOW

James is an internationally acclaimed speaker, author, and advisor on change management, customer service, and competitive differentiation. His thought-provoking, learn-by-doing presentation style has motivated hundreds of thousands of people around the world to shift how to think, not what to think. 

He works with trade associations, tourism organizations, and customer-centric companies to dramatically increase their understanding of discovering new opportunities. 

James helps incubate your organization's problem and discover real-world solutions that have a positive impact. He is not for the timid or those that like SOP. Working with Jim's organization will provide the tools to increase the effectiveness of your efforts, so you not only are doing things right, but you are doing the RIGHT THINGS and greatly increasing your RESULTS.