James D. Feldman is an internationally acclaimed speaker, author, and advisor known for his expertise in change management, customer service, and competitive differentiation. With a thought-provoking, learn-by-doing presentation style, James has motivated hundreds of thousands worldwide to shift how they think, not what they think.

As an advisor, James works with entrepreneurs, trade associations, tourism organizations, and customer-centric companies to help them discover new opportunities and revitalize their future. With a successful track record in innovation, customer engagement, and performance management, James has a unique ability to incubate organizations' problems and discover real-world solutions that have a positive impact.

In addition to his expertise in these areas, James has uncovered the epidemic of romance dating scams, leading to his latest signature talk, "Hooking a Catfish: Hook, Line and Stinker." His vast knowledge and experience make him a sought-after speaker and consultant for organizations looking to stay ahead of the curve.

James is not for the timid or those who like to follow standard operating procedures. Instead, he provides the tools to increase the effectiveness of an organization's efforts, ensuring they are doing the right things and significantly increasing their results. With 16 books to his name, James' extensive knowledge and wide range of experiences are reflected in his work, making him a valuable asset to any organization looking to thrive in today's ever-changing business landscape.