Beverly is a Certified Project Manager and HR Professional, with 25 years of experience as a Customer Satisfaction Leader. She has coached and developed customer-facing teams and led projects to optimize customer satisfaction.
Now the owner of Strategic HR Consultants, and Podcast Host of Teambuilding Cultures, she works to share her knowledge and expertise in the areas of customer satisfaction, employee engagement, increased productivity, and improved performance.
Beverly speaks about maximizing performance for Contact Center Teams and creating a culture of unity and collaboration, which ultimately increases customer loyalty and employee engagement.
Living in Atlanta, Georgia with her husband and family, Beverly is a “plant mom” who enjoys gardening, long walks in nature, traveling, and spending time with her family and friends.
Presentations
This is an example talk for Beverly Hathorn
Organizational Culture is the soil in which all things grow! Are you fertilizing your “soil”?
Attendees can expect to learn about various aspects related to fostering a positive and productive team culture.
Overall, the Teambuilding Culture talk aims to inspire attendees to build and nurture a positive team culture that empowers individuals, fosters collaboration, and drives collective success.
Here are key topics that may be covered:
- Importance of Team Culture
- Elements of a Strong Team
- Building Trust and Psychological Safety
- Effective Communication and Collaboration
- Encouraging Employee Engagement and Motivation
Events
Beverly Hathorn has participated in these events
