My experience in learning how to manage emotions as an actor, the knowledge I have gained from 25+ years as a corporate trainer and coach on the customer experience, learning for Disney, Ritz Carlton, Nordstroms and the insights from Positive Coaching, give me a unique and real-life perspective on the importance and value of Emotional Intelligence for professional and personal success. I have developed a simple and easy way to understand and put E.I. into action.

Writing the book “The E.I. Connection, the Key to Elevating the Experience…”.   Having an online program, delivering workshops, and speaking on the subject across North America.  Presented to thousands of sales and management across North America and abroad.